Eric Israelson is a co-founder and the Chief Empower Officer at Summit Energy. He bootstrapped the business in 2016 with his team.
Coming out of COVID, Summit hit a period of rapid growth, with more hiring, more construction projects, and more moving parts across the business.
That growth came with a cost.
Every night, Eric’s inbox was filling up with dozens, then hundreds, and at one point thousands of emails.
Between customers, internal communication, and new opportunities, email became overwhelming. Instead of enjoying his work, Eric constantly felt behind and buried.
He knew that building a business is stressful. But he didn’t want email to be the thing that made him feel like he was always drowning.
Instead, he wanted to focus on leading the business, not reacting to his inbox. That’s when he started looking for a solution and found InboxDone.
Now, where I don’t have that amount of stress or feel like I’m always behind or wondering what’s there, I can focus on the things that really do move the business forward. – Eric
InboxDone paired Eric with two dedicated executive assistants who specialize in email management. They make sure important messages are surfaced. Routine items are handled. Draft responses are prepared so he can review quickly and move on.
Now, when he logs into email, he sees a curated inbox, not a jumbled mess. And …
He no longer worries about how many emails are coming in while he is in meetings. He knows someone is watching over his inbox, flagging what matters, and filtering out the rest – removing a huge source of stress from his day.
Here’s how Eric describes what his two dedicated assistants do for him:
✅ Flag the most important and time-sensitive messages
✅ Handle routine email tasks and draft responses for quick review
✅ Create a clean, curated inbox instead of a cluttered one
✅ Provide seamless coverage through the two-assistant model
✅ Adapt over time as they learn the business and Eric’s preferences
The result?
Without email dominating his attention, Eric is freed up to focus on higher-impact work. He spends more time supporting other leaders in the business, visiting job sites, and working on strategy.
Instead of surface-level inbox tasks, he can concentrate on planning for the next year and the next three to five years.
After seeing the impact on his own workload and stress levels, Eric expanded InboxDone’s service to other members of Summit’s executive team. As the business continued to grow, it became clear that having leaders tied up in email isn’t the best use of their time.
For founders navigating fast growth, Eric’s experience shows what’s possible when email is no longer a constant distraction.
