For Justin Krogue, VP of Operations at Summit Energy, every morning was a stressful morning until he partnered with InboxDone.
He’d wake up to an inbox filled with 300 to 400 emails and was spending 1.5 to 2 hours just reviewing everything before his workday even began.
Now he starts his day with just 13 to 14 emails, and reviewing them takes only 10 to 15 minutes.
The turning point came when his two dedicated InboxDone assistants stepped in and took the time to truly understand how he worked — what his daily workflow looked like, how he interacted with his inbox, and what details he needs visibility on.
They asked questions, studied his habits, and then built solutions around his preferences.
Justin quickly noticed the difference.
Email threads were managed. Long chains were summarized. And messages were pre-drafted in his voice. So instead of facing hundreds of unread emails each morning, he now logs in to an inbox he can process in minutes rather than hours.
I went from 2 to 3 hours of reviewing emails and preparing for my day to 10 to 15 minutes and an inbox of 13 versus 140. — Justin
Here’s how InboxDone supports Justin and Summit Energy:
- Reduce his inbox from 300 to 400 emails to an average of just 13 to 14 messages that actually need his attention.
- Pre-draft responses in his voice, so he only needs to make quick tweaks before sending.
- Consolidated and reorganized his folders, placing items where they make more sense for his workflow.
- Provide detailed evening updates outlining anything he may have missed or still needs to handle the next morning.
- Help set up notifications and authentications
- Understand the fast pace and timeliness demands of his industry, making collaboration smoother and easier.
- Build a personal working relationship, checking in about his time off, remembering details, and keeping meetings enjoyable.
Justin really likes the relationship he has with his assistants. He enjoys how they joke with him in meetings, ask about his days off and vacations, and adapt to his schedule without hesitation.
His assistants do far more than simplify his inbox. They’ve transformed his morning routine and give him back the mental bandwidth to focus on operations, leadership, and driving Summit Energy forward.
For any executive drowning in communication, Justin’s experience shows what becomes possible when the right hands take over your inbox.
