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Virtual Assistant Pricing, Plans, & Payments

Virtual assistant pricing checklist

Summary:

InboxDone offers a monthly subscription service with tiered plans designed to scale with your needs:

  • Plans ranging from $1,395 to $4,995 per month based on support hours and task complexity.
  • Onboarding and documentation included with no setup fees or long-term contracts.
  • Monthly plan adjustments to match changing workload requirements.
  • A two-assistant model that supports reliability and continuous weekday coverage
  • Client ownership of all templates and operating procedures if service is discontinued.
  • Pricing based on trained onshore assistants, ongoing management, and security protocols.
  • Monthly billing in USD with flexibility to scale as business needs evolve.

This structure provides predictable pricing while supporting long-term flexibility and reliability.

 

Table of Contents:

How much does InboxDone cost?

InboxDone is a monthly subscription service, with pricing based on the level of support required, including:

  • Daily support hours
  • Inbox complexity and volume
  • Scope of responsibilities

Plans typically range from approximately $1,395 to $4,995 per month. Most clients start on a mid-tier plan that provides consistent daily inbox coverage along with light administrative support.

Final pricing is confirmed during the discovery process, so the plan reflects real inbox usage rather than rough estimates.

What plans does InboxDone offer?

InboxDone offers tiered plans designed to support different inbox volumes and business needs. Plans scale by coverage hours, responsiveness requirements, and task complexity.

Each plan includes dedicated assistants, onboarding, documentation, and ongoing management. There are no separate tiers for seniority or skill level since all assistants are trained specifically for inbox and communication work.

Plans can be adjusted as needs change.

How many hours of support are included in each plan?

Support hours vary by plan and are spread across the workweek to keep inboxes under control throughout the day. Coverage levels are influenced by:

  • Inbox volume and complexity
  • Whether the inbox supports customer support or help desk activity
  • The scope of administrative and follow-up tasks

Many clients use the equivalent of one to two hours per day to maintain inbox zero. Higher-volume inboxes or support environments may require additional coverage.

Usage is reviewed regularly so the plan continues to match real needs.

Is there a setup fee or onboarding cost?

There is no separate setup fee. Onboarding, assistant matching, system setup, and documentation are included in the monthly subscription.

Inbox cleanup, workflow creation, and template building are part of the standard onboarding process.

There are no hidden or surprise charges.

Are there long-term contracts or minimum commitments?

InboxDone operates on a month-to-month basis. There are no long-term contracts or minimum commitments.

Clients can cancel, upgrade or downgrade at the end of any billing cycle. This allows flexibility as business needs change.

There are no penalties for cancellation.

Can I upgrade or downgrade my plan?

Yes. Plans can be adjusted as inbox volume or task scope changes. Many clients increase coverage during busy periods and reduce it when volume stabilizes.

Changes typically take effect at the start of the next billing cycle. Existing assistants remain assigned, so onboarding does not restart.

This allows support to scale smoothly.

What happens if I need more support than my current plan includes?

If inbox volume grows beyond your current plan, additional support options are available, such as:

  • Increasing daily coverage hours
  • Adding extra assistant support

Any changes are discussed in advance. Assistants already familiar with your systems help expand coverage smoothly, without disrupting existing workflows.

You are never locked into a plan that no longer fits your needs.

How does billing work?

Billing is handled monthly and charged at the beginning of each billing cycle. Payments are processed in USD.

Invoices clearly reflect your selected plan and any approved changes. You are notified in advance of pricing adjustments.

Billing questions can be handled quickly through support.

What happens if I cancel my service?

If you cancel, service continues through the end of your current billing period. There are no cancellation fees.

You retain access to all documentation, templates, and systems created during your engagement.

There is no dependency on proprietary tools.

Why is InboxDone priced higher than offshore virtual assistants?

InboxDone pricing reflects a fully managed, onshore service model that includes:

  • Trained, onshore assistants
  • Ongoing supervision and quality control
  • Strong security and privacy standards
  • A two-assistant setup that avoids single points of failure

The service also covers areas clients typically manage themselves when hiring independently, such as:

  • Recruiting and onboarding
  • Day-to-day management
  • Coverage continuity and redundancy

For many clients, the added reliability, consistency and time savings justify the difference.

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